Your Privacy is Our Priority
Last Updated: 2025 December 14
At www.thecoffee69.com from the moment you visit our site to when your favorite coffee arrives at your door, we are dedicated to keeping your personal information safe. This Privacy Policy explains what data we collect, why we collect it, and how we use it to give you the best service. We believe in being open, so you can shop with confidence. By using our website, you agree to the collection and use of information as outlined in this policy.
1. What Information We Collect
We can collect and process these types of information about you:
- • Information You Provide to Us: This includes information you give when you create an account, make a purchase, or contact us. This usually includes your name, email address, phone number, and shipping or billing address.
- • Payment Information: When you make a purchase, you will be redirected to our secure payment partner. We do not keep your full credit or debit card details on our servers.
- • Automatically Collected Information: As you browse our site, we may collect certain technical data such as your IP address, browser type, operating system, and the pages you visit. We use this information to understand how people use our site and to improve your experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- • To Process and Fulfil Your Orders: This is the main reason we gather your data. To accept your order, process your payment, and schedule the delivery of your delectable coffee, we need your name, address, and contact information.
- • To Communicate with You: We use your email address to reply to your customer service questions, send you order confirmations, and provide shipping updates.
- • To Enhance Our Website: We use the anonymous data we gather to analyse user behaviour, find popular products, and enhance the functionality and design of our website.
- • For Marketing Purposes (with your consent): We may occasionally send you emails about new coffee arrivals, exclusive discounts, or special promotions with your permission. Unsubscribing from these communications is always an option.
3. Sharing Your Information
Unless otherwise specified in this policy, we respect your privacy and will not sell, trade, or otherwise transfer your personal information to third parties without your consent.
- • Payment Processors: To safely handle your transactions, we provide payment details to our reliable payment gateway.
- • Shipping Partners: To make sure your order gets to you, we give our delivery partners—like courier services your name, contact number and shipping address.
- • Legal Requirements: If we are compelled by law to do so or if we honestly think that doing so is required to fulfil a legal obligation, we may disclose your information.
4. Data Security
We use several security measures to keep your personal information safe. Our website employs Secure Sockets Layer (SSL) technology to encrypt data during transmission. While we work hard to protect your data, we cannot ensure total security for information sent over the internet.
5. Your Rights
You can access, update, or delete your personal information whenever you like. To do this, log into your account on our website or contact us directly at support@thecoffee69.com. We will reply to your request in a reasonable timeframe.
6. Changes to This Privacy Policy
We might update our Privacy Policy occasionally. We will inform you of any changes by posting the new policy on this page and updating the "Last Updated" date above. We encourage you to check this page regularly for updates.
If you have any questions about this Privacy Policy, please don't hesitate to contact us.
