The Coffee 69

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

Are your coffees freshly imported?

Yes! All our products are sourced from trusted international brands and shipped in their original sealed packaging to ensure freshness and quality.

How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location.

Can I return my coffee after opening it?

Unfortunately, due to hygiene and safety reasons, we cannot accept returns of opened coffee packs.

How should I store my coffee?

Store your coffee in a cool, dry place, away from sunlight and moisture, to preserve its aroma and flavour.

Do you offer wholesale or bulk purchases?

Yes, we do! Please contact us at support@thecoffee69.com for wholesale or bulk order inquiries.

Frequently Asked Questions